Frequently Asked Questions

Hannush Enterprises, LLC (dba Hannush Web) began operations in August of 2003 in Greer, SC. 

It depends on:

• Site size and complexity
• Number of extensions
• Level of customization
• Simple sites are faster and more straightforward.
• Complex sites with custom components require more time.

We provide a clear estimate upfront—no hidden costs.

• 23 years in business
• 21 years focused exclusively on Joomla
• 100% U.S.-based (no outsourcing)
• Direct communication with experienced professionals

We specialize in getting Joomla upgrades done right the first time.

Yes.

Older Joomla versions eventually stop receiving security updates. That means:

• Increased vulnerability to hacks
• Compatibility issues with hosting environments
• Extensions and features breaking over time

If you're on Joomla 3 or early Joomla 4, upgrading isn’t optional—it’s necessary to keep your site secure and functional.

The goal is to move to the latest stable version (currently Joomla 6).

Upgrading ensures:

• Ongoing security updates
• Compatibility with modern extensions
• Long-term stability

We’ll recommend the best path based on your current setup.

Over time, your site will become:

• Less secure
• More unstable
• More expensive to fix

Eventually, you may be forced into a rushed upgrade—or even a full rebuild.

Not directly.

Most Joomla 3 sites must first be upgraded to Joomla 4, then to newer versions.

We handle this as a structured, staged process to ensure stability and compatibility at each step.

Usually—but not always.

It depends on:

• Your current template
• Extension compatibility
• Customizations

We aim to preserve your design whenever possible. If adjustments are needed, we’ll outline them clearly before starting.

Each extension is evaluated for:

• Compatibility with newer Joomla versions
• Availability of updates
• Replacement options (if needed)

We:

• Update what can be updated
• Replace what must be replaced
• Preserve functionality wherever possible

Note: You may be required to purchase new licenses if third-party components require an upgrade. We will work with you on best options and have our own customizable components as possible replacements.

No.

All upgrades are performed in a staging environment first.
This allows us to:

• Test thoroughly
• Fix issues safely
• Avoid downtime or disruptions

Only after testing is complete do we move the upgraded site live.

Minimal to none.

Because we use staging environments, the live transition is typically quick and controlled.

Most projects take anywhere from:

• A few days (simple sites)
• Several weeks (complex sites)

We set expectations early and stick to defined timelines. Sites are also upgrade on a first-come, first-served basis

Many low-cost providers:

• Lack Joomla-specific expertise
• Rely on trial-and-error
• Outsource development
• Underestimate complexity

This often leads to:

• Broken sites
• Missed deadlines
• Higher costs in the long run

Yes.

We can provide:

• Maintenance plans
• CMS training
• Guidance for future updates

Typically:

• Website URL
• Access to Joomla admin (if available)
• Hosting details (if needed)

From there, we’ll evaluate your site, schedule a consultation, and then provide a clear upgrade plan.