We've been delivering websites on-time and on-budget since day 1. How do we do it? By asking the right questions, defining a clear scope of work, providing well defined ala carte pricing, and communicating throughout the process.
What to expect when you work with Hannush Web
Day 1: If our initial estimate looks good, we'll send you a customer brainstorming worksheet that will help you gather the right materials to optimize our one-on-one consultation. We then schedule an hour or two with you to dive into our fact-finding consultation. This is where we get to the heart of your needs and develop a creative plan and define the scope that allows us to accurately contract the project within your budget. Our consultations set the direction for the project and greatly enhance the quality and efficiency of the process.
Within 2-3 weeks of the initial consultation, we should have a mockup of your home page and possibly a secondary page. These are put online so you can review, ask any questions, and suggest any revisions. Because we ask the right questions at the consultation, rarely do we have to do more than just tweak the designs. During this two weeks, we encourage clients to gather any content that is necessary for website development and if our trusted partners are providing any resources, we engage their services at this time.
Programming and Production
Depending on the amount of custom programming, this will usually take about 2 weeks for smaller websites and usually no more than a month for more complex sites. Your contract will define this time for your individual project. During this phase, we install your content management system, complete custom programming, and add your content.
Testing and Quality Control
We run your new website through a quality checklist and give you the opportunity to review and test the site before it is made available to the public via launch.
We can schedule either on-site or GoToMeeting training sessions. We simplify the process of training and in most cases, full training takes 2 hours or less. After training our clients are able to fully manage their sites and engage our support team when needed. Even clients with limited experience find our sites easy-to-manage.
We will launch the site for you. We can research and find the right parties to contact and get your domain, email and hosting all situated. Our goal is to make the process as easy for you as possible. That is why you pay us instead of doing it yourself!
60 Days Error Free and On-going Maintenance
It’s easy for us to offer 60 Days Error Free, because our code is efficient and time tested. We’ve built hundreds of sites and the errors are at a minimum, if any at all. But you get the peace of mind to know you’re covered for any bugs that happen after launch. If you have elected to take on our maintenance contract, you’ll get front-of-the-line priority service going forward.
And our standard payment schedule is 1/3rd up front, 1/3rd when designs are approved and 1/3rd upon completion of your project. We have found this keeps all players engaged throughout the process.
We propose our deadlines during consultation. The more complex or content heavy the website, the more unpredictable it can get, due to delays in content being provided or changes in scope. But in almost all cases, we can let you know up front what we see as a logical time frame for your site's development. And most standard sites are built within a month or two.
Our goal is to make every website delivery experience an unexpected pleasure for our clients. Our process is a big reason we deliver on that goal.